One Group Global is committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains how we collect, use, share, store, and protect your personal information when you visit our website, submit information through our forms, communicate with us, or otherwise engage with our services.
By using our website or interacting with One Group Global, you agree to the practices described in this Privacy Policy.
One Group Global processes personal information in accordance with applicable data protection laws, including:
- The Protection of Personal Information Act, 2013 (POPIA) of South Africa;
- The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018;
- Applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.
Questions About Privacy?
📧 enquiries@onegroupglobal.com
🌐 Visit our Contact Us page.
1. Information We Collect
We collect only the information necessary to provide our services, facilitate introductions, and operate our business effectively.
Information may be collected directly from you or, where permitted by law, from third parties acting on your behalf or providing services to us.
The information we may collect includes:
Personal Information
- Name and surname
- Email address
- Telephone number
- Job title and company information
- Business address and location
- Country or region of operation
- Professional and business interests
- Information submitted through registration or contact forms
Business Information
- Company name
- Company size
- Website address
- Industry and market information
- Business objectives and requirements
Technical Information
- IP address
- Browser type and device information
- Website usage information
- Cookies and similar technologies
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries and requests;
- Review applications and registrations;
- Facilitate introductions and connections;
- Communicate with you regarding our services;
- Understand your business requirements and objectives;
- Improve our website and user experience;
- Send relevant updates, insights, or communications where permitted;
- Comply with legal and regulatory obligations;
- Protect our legitimate business interests.
3. Lawful Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following grounds:
- Your consent;
- Performance of a contract;
- Compliance with legal obligations;
- Protection of legitimate interests;
- Performance of activities carried out in the public interest where applicable.
4. Sharing of Personal Information
We do not sell your personal information.
We may share your information with:
- Service providers who support our operations;
- Professional advisers;
- Technology and hosting providers;
- Regulatory authorities or law enforcement where required by law;
- Other parties where you have provided consent or requested an introduction.
Where appropriate, we require third parties to keep your information secure and process it only for authorised purposes.
5. International Transfers
Because One Group Global operates internationally, your information may be transferred, stored, or processed in countries outside your country of residence, including South Africa, the United Kingdom, and the United States.
Where cross-border transfers occur, we take reasonable steps to ensure appropriate safeguards are in place and that your information is protected in accordance with applicable privacy laws.
6. Data Security
We implement appropriate technical and organisational measures to protect personal information from:
- Unauthorised access;
- Accidental loss;
- Misuse;
- Alteration;
- Disclosure or destruction.
Security measures include:
- Access controls;
- Secure hosting environments;
- Encryption where appropriate;
- Staff confidentiality obligations;
- Monitoring and incident response procedures.
While we take reasonable measures to protect your information, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes for which it was collected;
- Comply with legal and regulatory requirements;
- Resolve disputes;
- Protect our legitimate business interests.
When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information;
- Correct inaccurate information;
- Request deletion of your information;
- Restrict or object to processing;
- Withdraw consent where processing is based on consent;
- Request the transfer of your information;
- Opt out of certain marketing communications.
Residents of certain U.S. states, including California, may have additional privacy rights under applicable state laws.
To exercise your rights, please contact us using the details below.
9. Marketing Communications
If you choose to receive communications from us, we may send information regarding:
- Business insights;
- Network updates;
- Opportunities and events;
- Relevant services and announcements.
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in our emails; or
- Contacting us directly.
10. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website usage, and enhance your experience.
You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
For further information, please refer to our Cookie Policy.
11. Children’s Privacy
Our website and services are intended for individuals aged 18 years and older and are not directed toward children.
We do not knowingly collect personal information from individuals under the age of 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our services;
- Legal or regulatory requirements;
- Technological developments;
- Changes to our business operations.
Any updates will be published on this page and become effective immediately upon publication unless otherwise stated.
Contact Us
If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:
📧 enquiries@onegroupglobal.com
🌐 Visit our Contact Us page.
You may also lodge a complaint with the relevant supervisory authority or regulator in your jurisdiction if you believe your information has been processed unlawfully.
Last Updated: July 2026
Effective Immediately